Something interesting happened to me the other day. I received a rather peculiar request, out of the blue, by a prospective client. There was nothing inherently wrong with the request — it didn’t violate any core principles or values of mine; it just struck me as a bit bizarre. My Read more…
I had an interesting conversation today with a tax consultant from a multinational consulting firm we all would recognize. He was struggling with the way his team is performing. But, as it turns out, he is really not leading a team at all. I admit that defining terms is often Read more…
One of my sharpest emotional crashes happened in Chinatown. I started out on cloud nine; I just got engaged to the man I loved, and was out celebrating with friends and family. I showed the diamond ring on my finger time and again, until interest in the rock was replaced Read more…
Have you ever had that sinking feeling that you made a terrible mistake in hiring someone? We’ve all been there. Most of us have experienced it: the sneaking suspicion when we first meet that person, the growing excitement as we get to know him or her better and then the Read more…
She shifted in her seat and looked at me uncomfortably as she tried to answer my question. As a corporate recruiter from a successful software company, she has expertise and experience, and was kind enough to share both with me as I asked about hiring strategies. “How important is character for Read more…
My husband had just come home from one of the first national conferences dedicated to organizational health. When I asked about the conference, he answered with a quizzical, almost confused expression on his face. “One of the best parts,” he said, “was an amazingly insightful question by a young woman Read more…
This was not my first rodeo. I had led teams before. But this was a brand new industry for me and my first time leading a sales organization. I was also a member of the family that owned and operated the company, so I felt like I had something to Read more…
Last week I had the pleasure to spend some time with an extremely successful investment banker from one of the most prestigious firms in the country. He asked me about what I was doing now and told him a little about my work in helping organizations become more healthy. His Read more…
Trust is every organization’s most valuable asset. It is what great teams are made of. It is what great customer relationships are made of. But what is it and how can we create more of it? Trust, according to Steven Covey, has two major components: competency and character (seen as Read more…