“You’ve got to hear this story,” he said excitedly. I was meeting with the owner of a local chain of luxury auto detail and repair shops. “When I started the business,” he said, “I knew some people I had taken good care of — from back when I worked other Read more…
My husband had just come home from one of the first national conferences dedicated to organizational health. When I asked about the conference, he answered with a quizzical, almost confused expression on his face. “One of the best parts,” he said, “was an amazingly insightful question by a young woman Read more…
So of the three characteristics Pat Lencioni points to in his book, The Ideal Team Player humility is the first. Really? Who has ever held up humility as a business value? Don’t people in business need to “hard charging” and “tough” and willing to do whatever it takes to win? Read more…